Theartemis Palace, the best city hotel in Rethymno, is seeking a dedicated and professional Receptionist to join our team. With a commitment to providing sophisticated lifestyle experiences in a setting of elegance and charm, Theartemis Palace offers an exceptional opportunity to work within an environment of luxury and top-tier service. As a Receptionist, you will be the first point of contact for our guests, playing a pivotal role in delivering the warm and inviting hospitality that defines our brand.

Responsibilities:

• Greet and welcome guests with warmth and professionalism upon arrival
• Manage the check-in and check-out process efficiently, ensuring a seamless guest experience
• Answer and direct incoming phone calls, providing accurate information and handling inquiries with ease
• Assist guests with reservations, special requests, and any additional services they may require
• Maintain an organized and clean reception area, ensuring a positive first impression
• Coordinate with other departments to ensure guest needs are met promptly and satisfactorily
• Handle guest complaints and resolve issues in a courteous and effective manner
• Maintain accurate records of guest information, handle payments, and complete other administrative duties
• Uphold the company’s standards of service and hospitality at all times

Requirements:

• Previous experience as a Receptionist in a 4* or 5* hotel or high-end establishment is preferred
• Strong communication and interpersonal skills, with the ability to interact effectively with guests and team members
• Proficiency in using hotel management software and basic computer applications
• Excellent problem-solving abilities and a high level of attention to detail
• Ability to multitask and remain calm under pressure in a fast-paced environment
• Fluency in English; knowledge of additional languages is an asset (German or French)
• A warm, approachable demeanor and a genuine passion for providing exceptional service

Benefits:

• Competitive salary and comprehensive benefits package
• Opportunities for career advancement within a prestigious hotel
• Training and development programs to enhance your skills and grow your career

Theartemis Palace, the best city hotel in Rethymno, is seeking a dedicated and detail-oriented Housekeeper to join our team. With a focus on providing an immaculate environment that enhances our guests’ experiences, Theartemis Palace offers a unique opportunity to work within a setting that values excellence in service and hospitality. As a Housekeeper, you will play a vital role in maintaining the high standards of cleanliness and presentation that define our hotel.

Responsibilities:

• Clean and tidy guest rooms and public areas according to the hotel’s standards
• Change bed linens, replace towels, and restock bathroom amenities
• Inspect rooms for cleanliness and report any maintenance issues to the appropriate department
• Ensure all cleaning equipment and materials are used safely and stored properly
• Respond to guest requests promptly and courteously
• Maintain a clean and organized storage area for cleaning supplies
• Follow all health and safety regulations while performing cleaning tasks
• Assist in managing laundry services as needed
• Collaborate with the housekeeping team to ensure timely and efficient room turnover

Requirements:

• Previous experience as a Housekeeper in a luxury hotel or similar environment is preferred
• Strong attention to detail and a commitment to maintaining high standards of cleanliness
• Ability to work independently and efficiently manage time
• Good physical stamina and the ability to perform repetitive tasks
• Excellent communication and teamwork skills
• Basic knowledge of cleaning techniques and equipment
• A positive attitude and a genuine desire to provide exceptional service

Benefits:

• Competitive salary and comprehensive benefits package
• Opportunities for career growth within a prestigious hotel
• Training and development programs to enhance your skills and advance your career

Theartemis Palace, the best city hotel in Rethymno, is seeking a talented and passionate Cook A’ to join our culinary team. At Theartemis Palace, we pride ourselves on delivering sophisticated dining experiences that reflect the finest in Greek and international cuisine. As a Cook A’, you will play a crucial role in crafting exceptional dishes that delight our guests and uphold the high standards of our kitchen.

Responsibilities:

• Prepare and cook a wide variety of dishes according to recipes and the hotel’s standards
• Ensure all food items are properly stored, labeled, and organized
• Monitor and maintain inventory levels for food and kitchen supplies
• Collaborate with the culinary team to create new menu items and concepts
• Maintain a clean and organized kitchen workspace
• Follow all sanitation procedures and safety standards
• Assist with the training and development of junior kitchen staff
• Stay updated on the latest culinary trends and techniques to continually improve the menu offerings

Requirements:

• Minimum of 2 years of experience as a Cook A’ in a high-end restaurant or hotel
• Extensive knowledge of various cooking techniques and ingredients
• Ability to multitask and work efficiently in a fast-paced environment
• Strong attention to detail and high standards for food quality
• Excellent communication and teamwork skills
• Knowledge of food safety and sanitation regulations
• A passion for cooking and a commitment to culinary excellence

Benefits:

• Competitive salary and comprehensive benefits package
• Opportunities for professional growth within a prestigious hotel
• Access to training and development programs to enhance your culinary skills

Theartemis Palace, the best city hotel in Rethymno, is seeking a skilled and enthusiastic Cook B’ to join our culinary team. At Theartemis Palace, we strive to provide exceptional dining experiences that reflect the finest in Greek and international cuisine. As a Cook B’, you will support our kitchen operations by preparing and cooking high-quality dishes, contributing to the overall success of our culinary offerings.

Responsibilities:

• Assist in the preparation and cooking of a variety of dishes according to recipes and the hotel’s standards
• Ensure all ingredients are properly prepped, stored, and labeled
• Follow the instructions and guidance of the senior kitchen staff
• Maintain cleanliness and organization of your workstation and the kitchen area
• Comply with all health, safety, and sanitation regulations
• Work efficiently to meet service deadlines and ensure timely dish delivery
• Assist in monitoring food inventory and reporting any shortages
• Support the training of junior kitchen staff when required
• Stay informed about new cooking techniques and food trends

Requirements:

• Minimum of 1 year of experience as a Cook B’ or similar role in a high-end restaurant or hotel
• Knowledge of basic cooking techniques and food preparation
• Ability to work well under pressure and in a fast-paced environment
• Strong teamwork and communication skills
• Attention to detail and commitment to maintaining high standards of food quality
• Understanding of food safety and hygiene practices
• A passion for cooking and eagerness to learn and grow in the culinary field

Benefits:

• Competitive salary and comprehensive benefits package
• Opportunities for professional growth within a prestigious hotel
• Access to training and development programs to enhance your culinary skills